C3 AI Intelligence Analysis
Overview
Threats to states and local communities alike have become increasingly complex and difficult to mitigate with threat networks’ sophistication. To gain insights into elaborate networks, intelligence and law enforcement agencies are using AI and machine learning to gain visibility into threats, infer conclusions about complex networks, and make recommendations to optimize interventions.
At C3 AI, I designed a AI-powered intelligence product derived from research across intelligence and law enforcement agencies that reveals hidden connections within threat networks and provides intervention recommendations. The solution was imagined through intensive discovery workshops across intelligence use-cases and synthesized into a generic user experience applicable to different agency scales.
Involvement
Role: Sole UX Designer
Duration: 1 year
Confidentiality
The content in this project is confidential in nature–specifics have been purposefully omitted. Please reach out if you would like to further discuss my process as the UX designer in imagining and delivering a successfully implemented solution.
The Value of AI-Driven Intelligence
Intelligence analysts operate in a constant state of needing to draw impactful conclusions based off very little information. Armed with disparate data sources with bulky UIs, their job becomes increasingly more difficult with constantly enhanced threat behavior sophistication. Below outlines a series of pain points shared across law enforcement and national intelligence with associated AI solutions.
Pain Points
Associated AI Solutions





Research Methodology & Personas
3 User Discovery Workshops
10+ Iterative User Testing Sessions
2 Detective Ride-Along Sessions
3 Organizations
4 Distinct Persona Roles

Crime Analyst
Monitors, analyzes, and presents crime trend findings within assigned jurisdiction.

Detective
Gathers information regarding crime incidents and investigates patterns to produce justification for intervention.

Intelligence Analyst
Investigates threat networks and correlates patterns across individuals and assets to support investigative reports leading to intervention.

Chief Intelligence Analyst
Assigns work across intelligence analysts and presents threat trends and intervention progress.
Intelligence Analysis Demonstrated Benefits
Connect
Connect to any number of data sources
Automate
Automate data ingestion, cleaning, and adjudication
Explore
Explore multiple data sources from a unified view
Accelerate
Connect to any number of data sources